Last updated: 20 January 2026.
Effective date: 20 January 2026.
This Privacy Policy describes the policies of Luz Fernández Servicios Inmobiliarios SL, Rúa da Historia 1, 5D. Pontevedra, Pontevedra 36004, Spain, email: info@luzfernandez.com, phone: +34661542545, regarding the collection, use and disclosure of information that we collect when you use our website ( https://luzfernandez.com ) (the ‘Service’). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to the same, do not access or use the Service.
We may modify this Privacy Policy at any time without notice and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days after it is posted on the Service and your continued access or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. We therefore encourage you to periodically review this page.
Information we collect:
We will collect and process the following personal information about you:
- Name
- E-mail address
- Mobile phone number
How we use your information:
We will use the information we collect about you for the following purposes:
-
- Marketing/Promotional
- Support
- Administrative information
If we wish to use your information for any other purpose, we will ask you for your consent and we will only use your information after receiving your consent and then only for the purposes for which you have given your consent, unless we are required by law to do otherwise.
How we share your information:
We will not transfer your personal information to third parties without seeking your consent, except in the limited circumstances described below:
Analysis
We require such third parties to use the personal information we transfer to them only for the purposes for which it was transferred and not to retain it for longer than is necessary to fulfill those purposes.
We may also disclose your personal information for the following reasons:
- to comply with applicable laws, regulations, court orders or other legal process;
- to enforce your agreements with us, including this Privacy Policy; or
- to respond to claims that your use of the Service violates the rights of third parties. If the Service or our company merges with or is acquired by another company, your information will be one of the assets transferred to the new owner.
Personal Information Retention:
We will retain your personal information for a period of between 90 days and 2 years after users cancel their accounts or for as long as necessary to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as for record keeping or reporting in accordance with applicable law, or for other legitimate reasons, such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your rights:
Depending on the law that applies, you may have the right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (transfer) your personal information with another entity, withdraw any consent you have given us to process your data, lodge a complaint with a legal authority and other rights that may be relevant under applicable law. To exercise these rights, you may write to us at info@luzfernandez.com. We will respond to your request in accordance with applicable law.
Please note that if you do not allow us to collect or process the required personal information or you withdraw consent to process it for the required purposes, you may not be able to access or use the services for which your information was requested.
Cookies, etc.
For more information on how we use them and your choices in relation to these tracking technologies, please see our Cookie Policy.
Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and therefore cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Third party links and use of your information:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of third parties, including third parties that operate any website or service accessible through a link on the Service. We strongly encourage you to review the privacy policy of each site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.
Complaints/data protection officer:
If you have any questions or concerns about our handling of information we hold about you, you may email our complaints officer at Luz Fernández Servicios Inmobiliarios SL, Rúa da Historia 1, 5D. 36004 Pontevedra, e-mail: info@luzfernandez.com. We will deal with your concerns in accordance with the applicable legislation.